Transform Your Ideas into a Custom Thermostat Products

Need
Analyze
Proofing
Production
Deliver

Requirement Communication

At the start of the custom process, we engage in detailed communication with you to fully understand your specific needs, including functionality, design preferences, size requirements, installation environment, and compatibility with existing systems. This ensures we have a comprehensive understanding of your expectations and lays the foundation for the design and development stages.

Design Proposal & Risk Analysis

Based on the information gathered, we create a detailed design proposal. During this stage, we use FEMA (Failure Mode and Effect Analysis) and DEFEMA (Design Failure Mode and Effect Analysis) to assess potential risks and identify any weaknesses in the design. This proactive approach allows us to address possible failure points early, ensuring a reliable and robust product. The design proposal includes technical specifications, design features, risk mitigation strategies, and is shared with you for approval.

Sample Making & Feedback

Once the design is confirmed, we move forward with sample making. The sample allows you to assess the design and functionality firsthand. We send the sample to you for evaluation, and you can test its appearance, performance, and usability. Based on your feedback, we make necessary adjustments to ensure the final product aligns with your expectations.

Design Optimization & Adjustments

After receiving your feedback on the sample, we refine the design and make any required changes. This may involve fine-tuning the appearance, enhancing functionality, or improving the user experience. We take extra care to ensure the product performs at its best, addressing all your concerns. Once you approve the optimized sample, we’re ready to move on to mass production.

Production & Delivery

Upon final sample approval, we begin mass production with strict quality control to ensure all products meet standards. We keep you updated on progress and conduct necessary checks. Once production is complete, we ensure timely delivery with all required documentation, and our after-sales team is available for support.

FAQ

Q: Are you the actual manufacturer of the thermostats?

A: Yes, we are the manufacturer with over 20 years of experience in designing, producing, and selling smart thermostats. All products are made in our own factory, ensuring high-quality and reliable thermostats for residential and industrial use.

Q: What types of thermostats do you offer?

A: We offer a wide range of smart thermostats, including underfloor heating thermostats, boiler thermostats, fan coil thermostats, and other intelligent control products. Our smart thermostats support remote control through Tuya/SmartLife app, allowing you to adjust settings, monitor temperature changes, etc. from anywhere.

Q: Can we customize the branding and design of the thermostats?

A: Yes, we provide full OEM/ODM thermostat solutions. You can customize the appearance, functionality, and packaging design to align with your brand identity. We will work closely with you to ensure the final product matches your market requirements and enhances your brand image.

Q: What is your minimum order quantity (MOQ) for thermostats?

A: We accept one unit of standard thermostat product order quantity. For custom thermostats, the MOQ may vary based on your specific requirements. We offer flexible MOQ options to accommodate both large and small orders. Contact us to discuss your needs and get a tailored MOQ solution.

Q: What is the lead time for production?

A: Typically, mass production takes 4-6 weeks. The specific timeline will depend on the order size and complexity, and we will provide regular updates on production progress.

Q: What is your delivery process?

A: We offer flexible delivery options, including sea, air, and express shipping (shipping time via DHL/UPS/FedEx/TNT is approx 3–5 working days.), depending on your requirements.

Q: Do your thermostats come with after-sales service?

A: We offer comprehensive after-sales service, including 24-month product warranties and technical support. If you encounter any issues during use, our after-sales team is available to assist and ensure the long-term reliability of the product.